My husband and I want to thank you for the way you handled our contract and roof business. We also agree that Wayne is a very well-spoken and down to earth person and salesperson. This is our second roof from Alliance and again we are very pleased. The crew you sent was very professional. Sergio and his men did an excellent job. I will always recommend Alliance Roofing to my friends and neighbors and others.
Very Pleased Customers,
Jim & Sheila Saxton
I would like to offer my compliments to one of your employees-Robert. He came to our house to repair the leaks we had been having and I want you to know what a fine job he did. About 3 days after Robert repaired the leaks, we had some heavy rain and strong winds… and our ceiling didn't have any leaks!!
While Robert was at our house, he took the time to show me the "problem areas" and explain to me what he was doing to stop the leaks. He's knowledgeable of his trade, very pleasant to talk to, and did his job in a professional way. We will be a "repeat customer", and will request Robert again.
I am writing to commend your personnel for the excellent job performed at my house last month. From the time they arrived until the time they left, they were constantly productive. Furthermore, they conducted themselves in a very professional manner; from behavior while taking breaks, to cleanup of the premises, to accommodating me in coordinating some other work that had to be done simultaneously.
Your references were impressive when first visiting me, but your proposal presentation convinced me to use your company (even though you were the highest). I wasn't disappointed. Keep up the good work, and if you wish, please feel free to use me as a reference.
Merlin G. Hoiseth
Your company recently completed the installation of a new roof on our home in Country Place. My wife and I are very pleased with the quality of work performed. It was obvious to me that you have high standards and have pride in your work.
The things that I particularly liked are as follows:
You kept us well informed. What you said you would do is what got done.
2. Material Handling
There was absolutely no damage to shrubs, flowers, or the lawn. The home site was left clean upon completion of the work.
3. Work Coordination
The timing of the work was well executed from start to finish. Your on-site inspection of the work was gratifying.
4. Quality of Your People
Pride in workmanship was obvious. They were courteous and they were more than willing to answer any questions that I had.
5. Project Duration
From start to finish the work coordination was well executed, eliminating delays, and finishing the work in a timely manner.
I have the highest degree of confidence in recommending your company to my friends and neighbor. Keep up the good work. It was a pleasure working with you and your people.
Thank you for the card and holiday greeting you recently sent. It was a very nice surprise and really made our day. As I had mentioned when you came by, Lisa & I are really pleased
with the roof and the way you helped make a dream come true. Knowing that you did the water heater vent also was very reassuring.
We are still getting settled in, but the feeling of owning our own home is incredible. Again, without your help, we may not have been able to close on our home. This letter would be quite long if I listed all the ways you and your company helped us thru the process.
I will be sure to recommend you to anyone that needs your services. Please extend our deepest gratitude and holiday wishes to your entire staff. Everyone was pleasant and helpful with every step along the way. Thanks again Eric, it's nice to know there are still people who care.
We realize that paying bills on time isn't always easy… and you might even wonder if anyone at West End Lumber notices or appreciates that you're a good-paying customer.
Well, we notice and we thank you for your outstanding payment record. We will work diligently to earn the privilege of serving you for many years to come
Bob Burns, President
I wanted to thank you and Alliance Roofing for our new roof. It is nice to be able to enjoy rainstorms again. Since Hurricane Ike, we had soggy towels on our fireplace mantel no matter how many tarps
we put up. The rain just kept coming inside.
Your professional and easy going manner was a relief after meeting with representatives from other roofing companies who were pushy and assuming. Having three glowing references for Alliance Roofing just before the hurricane began in full force was a plus also. After Ike was over our neighbors and friends told us they hadn't lost any shingles and we were SOLD!
The crew installing the roof was also exceptional. They kept the yard and flower beds clean, didn't tear up the yard or plants and finished the job in record time.
We have had so many compliments from strangers driving by. I've also noticed people parked in front of our house jotting down the number on the Alliance Roofing sign. We were right to choose Shakewood. It matches our brick perfectly. Thanks again for all your help in getting the job done.
My wife and I would like to thank you and your employees for the great job that Alliance Roofing Company
did in replacing our roof and repairing damage to our home after Hurricane Ike. I would particularly like to thank Mr. Jason Burg who
did far more than just provide us with a great roof at an excellent price.
Although we have lived in this area for nearly 30 years and survived several hurricanes, Ike was the first one in which we sustained significant damage. We had very little understanding of how to handle the insurance claims and Mr. Burg helped us with not just the roofing claim but
also the claims for the rest of the damage to our house and property - even though Alliance would not benefit from those claims. This was far more service than one could expect from an ordinary roofing company, so we would rate your support to us after Ike as extraordinary or absolutely excellent.
I explained to Mr. Burg how important it was to
us to repair all damage so well that we would not have to worry about hidden defects so that we could sell the house in good conscience when I retire in 4 years. This was accomplished and we are quite proud of the new roof and the excellent work that your team did. I feel that I could sell the house to a young family or a retired couple without worrying that I was transferring a future problem to them. Thanks so much!
Such timely and excellent work as we have recently experienced from representatives of your company is rare in today's work world.
We would like to commend you on your Sales Representative, Ellis Keeling. He has been a real blessing to deal with on this project. We would like to also mention Javier and Mario Herrera of the work crew.
We want you to know that we are very pleased not only with the quality work done on the roofs of our buildings by these men and their crew but also on the speed by which they did it. None of the work interfered with our regular church services, and the care they took with
keeping the debris contained and the cleaning follow up though it was minimal was also exceptional.
Such concern in business is refreshing and should become more widespread.
Dr. Harold D. Gentry, Pastor
For the past 2 weeks, I have been home here at Peak Meadows and have been carefully following your work in the re-roofing of the garages.
It is certainly a pleasure to report the work has been carried out in a timely and professional manner, in every detail. The destiny of the units here has made it very difficult for both your workers and the residents to work around each other. In every case, your workers have been most accommodating to avoid inconvenience to the residents.
Having been around many construction sites over the years, I was impressed if not amazed to see the attention to detail in the final clean of the area. Re-roofing is a dirty, messy project at best and with plenty of opportunities for flat tires from stray nails. Your man put
forth a special effort to be sure there were no stray nails or the trash left around.
From one very satisfied resident, I would like to say thanks for a job well done.
William E. Bowers, P.E.